- High school diploma or equivalent, and, One (1) years of experience requiring constant public contact, preferably with radio broadcasting equipment.
- Current or be able to obtain certifications in Emergency medical Dispatcher (EMD), NCIC/NCJIS, and CPR from the State of Nevada. Must possess and maintain a valid Nevada or “border state” driver’s license, as defined by NRS 483.
- Must pass a nationwide fingerprint-based record check, and a wants/warrants check.
- Must be able to type 35 wpm.
(It isimportant to note that the duties listed below are “representative only” and are not intended to cover the full range or scope of duties in this class.)
Duties
- Answer Emergency and non-emergency calls for service.
- Dispatch appropriate personnel to location or incident scene.
- Respond to needs of officers and fire personnel involved in public safety related activities.
- Maintain composure during incident period and prioritize tasks according to importance.
- Relay information to other agencies and coordinate mutual response radio traffic.
- Operate a variety of equipment such as: Computer Aided Dispatch (CAD) system, record management system (RMS), state linked terminal, vehicle mapping, multiple-line telephone and police radio.
- Assess situations and make appropriate decisions consistent with established guidelines and training.
- Maintain accurate department and public safety records and files.
- Act as first line answering point for the department and respond to requests from the public.
- Effectively use the English language including spelling, vocabulary, punctuation, and grammar.
- Performs related duties as may be assigned.
Extraordinary Benefits
Medical Insurance – Provided through Teamsters Trust and the City pays 100% of the employee’s premium. Dental Insurance – Provided through Teamsters Trust and the City pays 100% of the employee’s premium. Vision Insurance – Provided through Teamsters Trust and the City pays 100% of the employee’s premium. Retirement– 33.50% of your salary provided through the Nevada Public Employees’ Retirement System (PERS). The City of Boulder City provides an Employer Pay Contribution Plan (EPC). Under this pre-tax plan, the employer pays the PERS contribution on your behalf. Future PERS increases are split between the City and the employee through a salary reduction in lieu of a pay raise. Holidays – Twelve and a half holidays and an additional floating holiday per calendar year. Leave Benefits– First year you will have 80 hours annual leave available with increasing accrual rates based on tenure milestones. Sick leave accrues at 10 hours per month and other leaves are available. Benefits subject to change.
How to Apply
Qualified applicants must complete an application at www.bcnv.org/careers. Appointment subject to complete background investigation and City-paid pre-employment, post-offer physical examination. The most highly qualified applicants will be contacted (via e-mail) and asked to continue in the process. To be considered: Qualified applicants should complete one (1) City of Boulder City online job application at http://www.bcnv.org/Careers, AND one (1) examination through the National Testing Network (NTN) https://www.nationaltestingnetwork.com/publicsafetyjobs/search.cfm?position=6#viewresults. Applicants must achieve a passing score on all components: Video Simulation: 53% for Call Taker, 64% for Notes, and 43% for Dispatch. and 35 Accurate Net WPM with no more than 10 errors. Example: Gross Words Minus Errors Accurate Net WPM 45 Gross WPM-10 Errors 35 Accurate WPM Achieving a passing score or higher does not guarantee an invitation to the next step in the recruitment process. The pool of qualified candidates derived from this recruitment may be used to fill more than one position.