NEW Human Resources Director

Work involves frequent contact with department directors, City administration, employees, union representatives, and City Council. The incumbent exercises considerable independent judgment and initiative in the administration of a comprehensive HR program designed to support the City’s workforce and service delivery goals. Work is subject to review through discussion and analysis of program effectiveness and accomplishments.

About Marco Island

The City of Marco Island is located in Collier County, a short drive from the City of Naples. It is well known for its high quality of life, natural resources, casual atmosphere, and friendly people.
A sun-drenched jewel on the edge of the Gulf of Mexico, Marco Island features six miles of beaches and over 100 miles of waterways within its 24 square miles. Marco Island is the largest Barrier Island within Southwest Florida’s Ten Thousand Islands. It lies within the subtropical to tropical climate zone and experiences a distinct wet and dry season. With a permanent population of 16,521 and a peak winter season population of 40,000, Marco Island’s residents and visitors alike call this special Island … Paradise.

Why Consider This Opportunity

• Strategic Leadership Role: Serve as a key member of the City’s executive leadership team, directly advising the City Manager and shaping workforce strategy for a dynamic organization.
• Make a Citywide Impact: Lead innovative human resources initiatives that support over 250 employees across diverse departments—from public safety and public works to parks and community development.
• Collaborate Across Departments: Build strong partnerships with leaders at all levels of city government to align people strategies with organizational goals.
• Live and Work in a Stunning Location: Enjoy the unmatched beauty and quality of life in Marco Island —surrounded by beaches and unique wildlife.
• Stable and Respected Employer: Work for a fiscally responsible municipality with a strong reputation for public service and employee support.

Examples of Essential Functions

• Provides leadership and oversight for all human resources operations, ensuring compliance with applicable laws, policies, and best practices in municipal government.
• Advises and supports City leadership on workforce planning, organizational structure, compensation, employee relations, and personnel policy matters.
• Administers City benefit plans (insurance and retirement), leads annual open enrollment.
• Interprets and communicates HR programs, policies, and procedures to City administration, department directors, employees, and their representatives, professional groups, and the public.
• Leads and manages employee and labor relations programs, including workplace investigations, disciplinary actions, and grievance processing.
• Develops and oversees the City’s general training, employee engagement, leadership development, retention, and labor relations.
• Administers employee engagement, wellness and recognition programs, such as Service Awards, Educational Assistance, and City-sponsored employee activities.
• Prepares and disseminates organizational HR communications.
• Maintains human resources transactions and records, ensuring accuracy, security, and legal compliance.
• Serves as a member of the labor negotiations team and acts as liaison with the City’s Fire and Police unions.
• Leads or supports initiatives related to change management, workforce modernization, and organizational development.
• Leads employee orientation for new hires and conducts in-processing.

Examples of Work Performed (Illustrative Only)

• Provides excellent customer service to both internal and external customers.
• Fosters positive employee relations, manages conflicts, and promotes a healthy organizational culture.
•  Promotes policies that encourage inclusion within the organization.
•  Identifies opportunities for technological advancement and implements improvements.
• Establishes and conducts reviews and analysis of new programs and techniques in the area of personnel management and makes any necessary changes to improve their effectiveness as it relates to the City.
• Advises the City Manager’s Office (CMO) of personnel matters and activities through oral and written updates.
• Advises the CMO on trends or personnel legal issues and consults on potential solutions.
• Designs organizational development plans; conducts research; defines organizational needs; identifies opportunities for development; develops programs and initiatives to meet needs and/or further development; determines implementation methodology; identifies and obtains needed resources; and implements approved plans.
• Collaborates with other departments and fosters a culture of teamwork and cross-functional leadership.
• Reviews and advises the CMO regarding employee hires, promotions, demotions, suspensions, transfers, merit increases, discharges, and disciplinary measures.
• Advises and counsels on personnel matters, work related problems, and personnel benefits, policies, and procedures.
• Investigates and resolves issues that cannot be handled by the supervisors.
• Ensures the maintenance, confidentiality, and legal retention of personnel records, statistics and files.
• Directs the forecast of funds needed for compensation, benefits and other employee related programs based on organizational needs and trends as part of the annual fiscal year budget process.
• Participates as a Budget Team member and provides input.
• Works closely with the CMO to define and establish strategic goals and objectives and execute successful business strategies.
• Attends and participates in professional development opportunities and stays abreast of new trends and innovation in HR.