Education: Bachelor’s Degree in Education, Human Resources, Business or related field.
Experience: Minimum of 3 years of employee development training, and development of adult learning content experience. PREFERRED EDUCATION and EXPERIENCE: Bachelor’s Degree in Education/Teaching, Human Resources, Business or related field. Ability to facilitate learning through a variety of delivery methods including classroom instruction, virtual training and on-the-job coaching. Professional Development Certifications, preferred. In depth knowledge of adult instructional and learning theory principles. Proficient in the use of an LMS (Learning Management System) LICENSURES and CERTIFICATIONS: None required. Franklin Covey, DISC, MBTI and ATD certification preferred ESSENTIAL CAPABILITIES and WORK ENVIRONMENT: Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the bas is of race, sex, age, color, religion, national origin, marital status, disability status or any other basis prohibited by federal, state or local law. We value and encourage diversity in our workplace.
Training Specialist, Senior is a role within the Organizational Development unit of the Department of Human Resources. Training Specialist, Senior is responsible for employee development training on behalf of the City of Atlanta/Department of Aviation.
SUPERVISION RECEIVED:
Perform work under general supervision with review and advice from Senior Training Manager/Organizational Development Executive Director or a senior level professional.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Conducts Supervisory, Management or Nontechnical Core-Skills training courses for Managers, Supervisors, Individual Contributors for the City of Atlanta/Department of Aviation.
- Conducts needs assessment for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives.
- Supports online NEO: The Virtual Experience (New Hire Orientation).
- Collaborates with Instructional Designers by researching training needs and planned courses
- Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and internal customers.
- Uses needs assessment tools to identify the need for, and to determine the effectiveness of training programs offered.
- Conducts and Evaluates the effectiveness of training programs through training surveys and 60/90-day follow-up sessions utilizing the Kirkpatrick Model.
- Evaluates existing and proposed programs, recommends changes when appropriate.
- Presents training programs using various forms and formats including group discussion, simulation, videos, In-Person Instructor-Led Facilitation and Virtual Instructor-Led Facilitation.
- Maintains knowledge of the latest trends in Professional Training and Development.
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.
DECISION MAKING:
Uses independent judgement and discretion in handling organizational emergency situations, determining, and deciding upon procedures to be implemented, setting priorities, maintaining standards, and resolving problems.
KNOWLEDGE & SKILLS REQUIRED:
- Knowledge of adult learning principles, methods, and best practices
- Strong knowledge of assessment tools (MS Forms, SurveyMonkey, etc.)
- Strong communication skills (verbal, written and active listening skills).
- Strong organizational, planning and time management skills.
- Strong Collaboration Skills with Internal and External Customers/Clients
- Strong proficiency with Microsoft Office Suite (PowerPoint, Outlook) or related software.
- Strong presentation skills for all job-class and skill levels.
- Skilled in using Audio/Visual and other presentation equipment, including Smartboards and Virtual Platforms.
- Reliable transportation when conducting training sessions, consultations, meetings off-site/other locations.
- Ability to interface with a wide variety of job-class and skill levels.
- Ability to deliver advanced Professional Development courses.
- Ability to evaluate and research training options and alternatives
- Ability to perform needs assessments and to analyze areas of strengths and areas of opportunity.
- Ability to provide feedback (positive and re-directive) at all job-class and skill levels.
- Ability to meet critical deadlines and execute projects/initiatives