Library Supervisor
Education / higher education
Master's Degree. For required college degrees, applicable field(s) of study: Library Science (MLS) Minimum number of years of directly related experience: Two years related experience in library services, including one year of supervising staff. In lieu of a Master’s degree, incumbent must possess a related bachelor’s degree and four years’ experience in a supervisory capacity within a public library, bookstore, or similar field. Education and/or experience preferences Library Science, Child Development, Customer Services, Management and Supervision, Events Planning, Facilities Management. Driver’s License requirement Frequent Driver -- Regular Driver's License
The Library Supervisor oversees and coordinates the delivery of library services for the Rio Rancho Community. The Supervisor leads a team of library employees assigned to their defined service area; provides excellent customer service; directs employee work and coordinates with other library teams to deliver services, programs and outreach initiatives; coordinates with other managers and supervisors to ensure adequate staffing at all library locations; and serves on standing and ad hoc committees.
The Library Supervisor participates in library evening and/or weekend rotations.
The following functions are typical for this position. The omission of specific functions does not exclude them if the work is similar, related or a logical assignment for this position. Other duties may be required and assigned.
- Determines work procedures, prepares work schedules, and expedites workflow for a library service or function.
- Issues written and oral instructions to subordinates on work product, priorities, timelines, and task specifications.
- Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
- Studies, recommends, and implements policies and procedures to improve department and employee productivity.
- Maintains harmony among subordinates and resolves conflicts and grievances.
- Works with subordinates to address errors, omissions, and complaints in order to maintain effective customer service.
- Assists subordinates in performing their duties and provides training and education as required.
- Supervises assigned library staff, carries out staff evaluations, and recommends hiring, termination or disciplinary actions.
- Participates in the creation and regular revisions of library planning documents, including Master Plan, Collection Development Plan, and Library Technology plan.
- Is responsible to ensuring implementation of these plans at department or branch level.
- Participates in the creation of the Department budget, setting annual divisional goals and objectives, and identifying expenditures needed to carry them out.
- Oversees planning and development of special events for the Department to include logistics, programming, and volunteer recruitment and scheduling.
- Assists the general public in accessing and using library resources both in-house and on-line.
- Oversees collection development and collection care tasks in assigned areas.
- Schedules staff to assure coverage as directed by the Library Director. Oversees staff who may be working nights and weekends. Presence may be required in the facility nights and weekends.
- Responsible for technology needs of the facility, including liaison with Information Technology staff, software vendors, etc.
- Responsible for facility maintenance and management, including facility security (will be primary point of contact for security alarms or other security concerns).
- May be scheduled/required to work nights and weekends.
- Lead on implementation and coordination of system-wide training of all staff and volunteers on topics including, but not limited to: circulation, selection, specialty services, programs, customer service, etc.
- Keeps abreast with professional developments and current events; reads journals, reviews books, bibliographies and other media. Participates in applicable educational opportunities.
