Assistant Senior Services Director

• High School Diploma or equivalent, required. Bachelor’s degree, preferred.
• Three years of experience planning, organizing and developing programs or activities, required.
• Experience working with the public and providing customer service, required.
• One year of supervisory experience, required.
• Valid Kansas driver’s license and a good driving record, required.
• College degree, preferred.
• Demonstrates integrity and sound ethical judgment in the performance of duties and in compliance with all applicable laws, regulations, and policies.

Essential Functions:

80% Administration of Senior Services

• Manage the day-to-day operations of the Derby Senior Center to ensure reliable, highquality service delivery.
• Serve as the point of contact for day-to-day issues, coordinating with the Director to resolve member and patron issues.
• Coordinate, schedule, and ensure coverage for front desk and program operations.
• Supervise, train, and develop direct reports. Ensure cross training for continuity of service.
• Monitor and manage Senior Center safety in coordination with Director; participate in City Safety Committee meetings and Senior Center safety inspections.
• Set individual performance expectations, monitor and evaluate employee performance through informal and formal performance reviews.
• Assess needs of the Senior Center to determine budgetary impact, assess compatibility with current programs and services, and monitor effectiveness.
• Prepare and maintain proper records and reports to ensure compliance with local, state, and federal requirements.
• Prepare purchasing requests and order supplies and equipment within budgetary and purchasing guidelines.
• Assist Director with grant writing and funding requests.
• Monitor compliance with funding requirements, regulations, and contractual obligations.
• Support Advisory Board through attendance at meetings and implementing initiatives.
• Provide recommendations for goals, objectives, and action plans for the division.
• Collect fees, reconcile daily cash, prepare for and make deposits. Support budget tracking and cost-saving initiatives.
• Provide input for division budget estimates and monitor expenditures; identify opportunities for efficiency.

20% Plan, Organize, and Direct Activities of Senior Services

• Promote division activities at community events.
• Create content for use on City sponsored social media and monthly newsletter.
• Fill in as a group leader for Senior Services programs and activities, as needed.
• Maintain high levels of member and patron satisfaction; gather feedback and implement improvements.
• Research and recommend new programs, services and opportunities to expand services to the community.
• Support special events, holiday parties and large gatherings in collaboration with Activity and Volunteer Coordinator and Director.
• Collaborate with Activity and Volunteer Coordinator on materials and communication to increase awareness and attendance at Senior Center activities.
• Manage, coordinate, and oversee the rental of the Senior Center multipurpose room.

Continually, look for new and improved ways of completing the above functions. Other tasks as assigned will be performed to address business needs.

Position Requirements

Latitude: Most duties are self-determined with flexibility in scheduling and accomplishing tasks. Problem solving is accomplished by employee independently most of the time. Decisions are made based on City policies and procedures, and when needed in consultation with the director or appropriate stakeholder. Involves appropriate City staff when making employment-related decisions and recommendations. Regular and reliable attendance at work is expected.

Interaction: Daily interaction with members, patrons, employees and division team members. Frequent interaction with other outside agencies and the public.