IT Director

• Bachelor’s degree in computer science or equivalent combination of training and experience preferred.
• Must be at least 18 years of age.
• Ability to meet all hiring requirements, including passage of a drug test.
• Practical knowledge of informational technology infrastructure, strategic planning and development, project management, and policy development.
• Practical knowledge of current server and cloud systems, hardware, programming, and standards, with ability to perform installations, maintenance, and troubleshoot problems.
• Practical knowledge and experience of design and implementation of data networking and the ability to perform installations, maintenance, and troubleshoot problems.
• Practical knowledge of standard bookkeeping practices and principles, and ability to prepare budgets and manage department finances.
• Working knowledge of standard office procedures and computer software programs used by the department, with ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.
• Working knowledge of standard English grammar, spelling, punctuation, and ability to prepare correspondence and written reports as required.
• Must have a valid driver’s license.

Incumbent serves as Director of Information Technology (IT) for the City of Mishawaka, responsible for management of IT services and operations, and supervising assigned personnel. Incumbent receives administrative direction from the Mayor and City Council with purpose and desired results clearly indicated. Incumbents make extensive contributions to the development of department objectives, policies, and procedures, and are accountable for department results. Work is periodically reviewed for compliance with precedent and legal requirements, and technical accuracy.

Essential Functions: 

• Supervises and directs assigned personnel, including analyzing workload and human resource needs, reviewing position documentation, interviewing candidates, making hiring recommendations/decisions, orienting new subordinates, planning, delegating, and controlling work assignments and special projects, establishing specific work goals, training and motivating to improve performance, determining significant changes in responsibilities, evaluating performance results, reviewing salaries, recommending personnel actions, keeping supervisor and assigned staff informed of organization developments, maintaining discipline and recommending corrective actions, and communicating and administering personnel programs and procedures.
• Provides strategic planning, development, evaluation, and coordination of IT systems and related operational plans, including collaborating with City departments and elected officials to determine resources, priorities, services, and solutions.
• Manages multiple information and communications systems and projects, including radio programming, body cameras, facility cameras, building access, and telephones.
• Serves as project manager, including evaluating and reporting progress/status, and overseeing installation sites. Manages and performs network cable installation and termination, including performing various tests to ensure integrity of network.
• Monitors acquisition and service contracts related to information technology, including maintaining communications and relationships with vendors.
• Prepares and administers annual department budgets, including approving expenditure and monitoring costs.   
• Ability to effectively communicate orally and in writing with co-workers, other City departments, FBI, Cybersecurity and Infrastructure Security Agency (CISA), Department of Homeland Security (DHS), Indiana Office of Technology (IOT), state agencies, Infragard, vendors, contractors, and members of the public, including being sensitive to professional ethics, gender, cultural diversities, and disabilities.