Fire Communications Dispatcher

• High School diploma or GED.
• Three years stable work experience or any equivalent combination of education and experience.
• Experience in receiving and processing telephone calls and dispatching preferred.
• Must have excellent communication, listening, and voice skills and ability to deal with stressful conditions.
• Typing at 40 words per minute with emphasis on accuracy and ability to pass a computerized dispatching aptitude test.
• Knowledge of streets in Wyandotte County.  Ability to work various shifts, including weekends and holidays.
• Successful candidate will be required to submit to CVSA (polygraph test) and background check.

Duties include 911 and Fire/EMS dispatching.  Work involves answering telephone lines, querying callers using Emergency Medical Dispatching (EMD) call taking procedures.  Gather information from callers and give pre-arrival instructions.  Dispatches Fire/EMS units to calls for service.  Records all Fire/EMS unit activities in Computer Assisted Dispatching (CAD) programs.  Provides all pertinent information regarding calls for service to all requesting Fire/EMS units.  Operates complex radio, telephone, and computer networks.  Mandatory overtime required on an as-needed basis.