Director of Information Technology Services

Qualified candidates, at minimum, will have the equivalent of seven years of increasingly responsible experience in information technology services program management, including four years of administrative and management responsibility and a Bachelor's degree from an accredited college or university with major coursework in computer science, information systems, business administration or a related field. A Master's Degree and experience working in an organization with at least 750 users with complex domain and security structures are desirable.

The Director of Information Technology Services will plan, organize, direct and review the activities and operations of the Information Technology Services Department; coordinate assigned activities with other departments and outside agencies; and provide highly responsible and complex administrative support to the City Manager and their staff.

The major areas of responsibility are:

• Plan, organize, direct and review the activities and operations of the Information Technology Services Department, including the Network Operations, Geographic Information Systems, and Application Support and Programming divisions.
• Develop, plan and implement department goals and objectives.
• Develop and administer the department budget.
• Oversee the department’s human and financial resources including organizational and staff development.
• Develop and implement the Information Technology Services Department work plan; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Represent the Information Technology Services Department to outside groups and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
• Prepare and make presentations to the City Council, City Management, and the public.

The ideal candidate for this position will be a dynamic IT professional who will guide the City’s technology vision, strategy and operations to support a thriving, forwardthinking community.

The Director of Information Technology Services will: 

• Serve as a strategic leader who inspires with vision, anticipates trends, embraces innovation and aligns technology with the City’s priorities.
• Foster collaboration and build trusted partnerships with department staff and other City departments.
• Ensure efficient, secure and reliable technology solutions that enhance public service.
• Be agile and resilient, thriving in a fast-paced, evolving environment, leading complex projects and guiding teams through change with confidence.
• Demonstrate expertise in network operations, enterprise systems, cybersecurity, infrastructure, and data governance, with a commitment to best practices and security standards.
• Be a people-focused leader who inspires, mentors and develops a high-performing team, fostering a culture of innovation, accountability and professional growth.
• Communicate effectively and have the ability to translate technology issues to various audiences of non-experts.
• Demonstrate superior influence and ability to stimulate change in an organization.
• Maintain an environment of mutual trust, fairness, integrity, and respect.
• Have a solid understanding of budget principles as well as the financial constraints currently facing local government.